Privacy Policy

This is a translation provided for reference. The Japanese version is the official text, and the Japanese version shall prevail in the event of any discrepancy.

Article 1 (Business Operator Handling Personal Information)

The business operator handling personal information for the Store is ITOSHIO Inc., located at Resona Kudan Bldg. 5F KS Floor, 1-5-6 Kudanminami, Chiyoda-ku, Tokyo 102-0074, Japan, represented by Ryota Shoji. Its contact address is [email protected].

Article 2 (Information Collected and Purposes of Use)

The Store collects and uses member information, order and delivery address information, transaction and payment status, inquiries, access information, cookies, and the like for the purposes of registration and authentication, order management, delivery and refunds, responding to inquiries, security management, and service improvement. For advertising and email distribution, the Store will obtain any necessary consent and provide a means to unsubscribe. For any additional items users are asked to enter, the Store will clearly indicate the purpose and whether each item is required or optional.

Article 3 (Provision and Entrustment)

1. The Store has the Suppliers of products, delivery carriers, ITOSHIO Inc. (the provider of ECport), and payment service providers handle information to the extent necessary for their respective operations. Where this constitutes provision to a third party, the Store will secure the consent of the individual or another legal basis.
2. The Store exercises necessary supervision over entrusted parties. Card numbers and similar information are handled by the payment service provider and are kept separate from the transaction information held by the Store.

Article 4 (Provision to Third Parties in Foreign Countries and External Transmission)

1. When providing personal data to a third party located in a foreign country, the Store will, in accordance with applicable laws and regulations, provide the necessary information, obtain consent, or ensure and verify equivalent measures, as applicable. Mere use of the site is not treated as blanket consent.
2. The services used on this site, such as analytics and AI chat, together with the recipients, the information transmitted, the purposes, and how to stop the transmission, are shown in "External Transmission" at the end of this Policy. Services that are not actually used are excluded from that list.

Article 5 (Security Management, Retention, and Rights of Individuals)

1. The Store takes necessary security control measures, such as access control and supervision of employees and entrusted parties.
2. Information is retained for the period necessary to achieve the purposes of use and for statutory retention, unsettled transactions, and dispute resolution, and is thereafter appropriately deleted or otherwise disposed of. The time of deletion on screen may differ from the time of physical erasure.
3. Requests for disclosure, correction, suspension of use, deletion, and the like are accepted at [email protected] and will be handled in accordance with applicable laws and regulations.

Article 6 (Amendments)

When this Policy is amended, the Store will announce the details of the amendment and when it takes effect. Any handling of information that requires consent under applicable laws and regulations will be carried out after obtaining separate consent.

External Transmission

This site transmits users' information to the following services.